Privacy Policy

1. General

Thank you for using Mynn. Your privacy is extremely important to us.

We wrote this policy to help you understand what information we collect, how that information is used, and how you can manage your data. Some of the concepts below tend to be on the technical side, but we have done our best to explain things in a simple and clear way. We welcome any questions and comments you may have regarding this policy. Below, we refer to the Mynn website and the Mynn mobile applications as the "Service".

This Privacy Policy is incorporated into our Terms of Service. The use of our Service is subject to the collection and use of information as described in this policy.

In general, we collect only the information we need to operate and develop our Service. We don't share your personal information with anyone, especially not with third parties, unless it is needed to provide our Service and except if we are forced to do so to comply with the law. We respect your privacy and give you control over your information by providing you with clear sharing and visibility settings. Additionally, your data can be anonymized or deleted if you decide to do so.

2. Types of Information

2.1. Information provided by you

As you engage with the features available in the Service, you provide information to us. Examples are your email address when you add one, your name or age when you update your profile, and so on. You can always choose to not provide a piece of information, although that may mean that a particular feature or part of the Service relying on that information will not be available to you.

2.2. Information from your use of the Service

As you use the features of the Service, certain information on your use is collected, provided you give your consent to this usage data collection. This could mean the way you engage with our features and content, clicks, how you navigate, your activity, search queries, your browser details, your IP address, language and time preferences, access dates and times and similar types of usage data. This data helps us improve our Service, its content and its features.

On our public website, the part of the Service which is available to anyone, we use Google Analytics. This service by Google helps us track and report traffic to our public website. The data gathered by Google Analytics is anonymous data. You can visit the Google Privacy & Terms page to learn more about how Google uses the data automatically sent by your browser. If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on. You can also visit the Google Help Center to learn more about Google Analytics and privacy. Your IP address is anonymized by Google as soon as technically feasible and is not saved permanently. You can read more about this in the article IP Anonymization in Analytics in the Google Help Center.

If you send a message through our contact form on the public website, you are asked to check a checkbox that says "I'm not a robot". This is an anti-spam measure provided by Google's reCAPTCHA V2 service. By making use of this feature, you consent to the storing and accessing of cookies by Google to provide the reCAPTCHA functionality.

2.3. Information from partners or other users

Our service makes use of a service offered by Google called Firebase, to provide the ability to sign in with your Google or Facebook account. The control over the data stored with the Firebase service lies with us. This means that, should you choose to delete your account, the deletion process includes the deletion of your data stored with the Firebase service.

If you choose to share any content through a social media platform of your choice, in other words, through a third party, this action may cause some of your personal information to be visible to that third party, such as: your IP address, the origin of your share action (the URL in your address bar) and certain cookies may be set by the third party. No personal information will be made visible to others by our Service - the visible information is simply information that your browser sends automatically. Any subsequent interaction with a third-party platform is naturally not covered by our Privacy Policy or Terms of Service, but by those of the respective platform instead.

You may choose to share the Service with someone interested, or you might be someone whose personal information was shared by a Mynn user. If your information has been shared with us by someone else, but you do not approve, please let us know at support@mynn.io so that we can remove your personal information.

3. How we use this information

The information we store is used to operate our Service and make it available for you to use, as well as to maintain our Service, protect it, develop it further and to analyze where we can improve our Service to provide you with an even better language learning experience. Examples of usage include but are not limited to: research, personalization, optimizing your search results, detecting spam and abuse or infringement. Whenever we make use of your personal data for non-essential purposes, such as analysis and research, we use data in anonymized form or if the data is non-anonymous, we use it with your explicit consent.

Your email address can be used to contact or notify you. Examples include communicating with you about a support issue, an account issue or if there is an important update to the Service that applies to your account, like when the Privacy Policy or the Terms of Service change. Changes to your notification preferences can be made in your account settings. Additionally, there is an unsubscribe link at the bottom of every non-essential email you opted in to receiving.

If you choose to opt in to push notifications within the Service, we will use your device information to deliver these notifications.

The Service does not currently contain any advertising. Even though ads are currently not part of the business model of Mynn, we think it is important that this Privacy Policy states that your personal information will never be provided or sold to advertisers.

4. How you can control your information

The Service contains sharing and visibility settings which allow you to take control of who can see the content you generate within Mynn.

Should you decide to close your account, your personal information will be deleted, and anonymized where deletion is impossible. For technical reasons, it might take some time before an account deletion request has been fully processed. To prevent you from deleting your account accidentally, or worse, having your account deleted by others, we deactive your account first and fully delete it one month later. During this cooling-off period, you can sign back into your account to prevent it from being deleted. We will not immediately delete your information from our backups, because these are overwritten periodically and the removal of your information will thus take place automatically after approximately two weeks.

Mynn may retain and use non-personal information, including information in aggregated, anonymized or de-identified form. We may periodically use information like this to report on usage trends or statistics related to Mynn.

Your individual rights are affected by the jurisdiction you reside in. If you are living in the European Union, you have several rights under the General Data Protection Regulation (GDPR). Examples of these rights include the right of access to personal data, the right of rectification of personal data held where it is incorrect or incomplete, the right to restrict/suspend processing of personal data, the right to withdraw consent and the right to complain to a supervisory authority. A complete list of these rights can be found in the Data protection section on the European Commission website. Strictly seen, these rights only apply to EU citizens, however, the privacy and data controls on Mynn are the same for everyone, which means every non-EU user has the same level of data control as a user within the EU.

5. Sharing of Information

We do not share your personal information with third parties outside of Mynn. Exceptions to this rule are:

We have taken care to make sure that each of our trusted providers is compliant with the General Data Protection Regulation (GDPR) and that any cross-border data transfers to our trusted providers are compliant with EU requirements as well.

If Mynn is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified through an email update and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

6. Children's Information

The Service is not currently directed to children under 16. If you learn that your child has a Mynn account and is providing us with personal information, please contact us at support@mynn.io.

7. Information Security

At Mynn, we take great care to secure your personal data. This means we are constantly evaluating the security of our systems, to make sure your account is as safe as we can possibly make it.

Our Service uses HTTPS encryption with a strong protocol, a strong key exchange and a strong cipher. All of our resources are served securely, which means we do not allow any content to be served from a non-secure origin. Our passwordless sign-in makes sure there is no way your password could ever get leaked, because for Mynn, you simply do not have one. Furthermore, we are working with internal procedures and external testers to constantly test our systems.

If you know of or think you may have found any weaknesses in the Service, we ask you to contact us through security@mynn.io instead of publishing about it publicly. This gives us time to fix any possible weaknesses and helps us safeguard the platform.

8. Updates & Changes

You understand that we automatically update the Service without prior notice and that the Privacy Policy applies to any version of the Service as made available by Mynn.

If any change made to the Service means that we have to change these Privacy Policy, you will be provided notice before the changes go into effect, except when circumstances reasonably make the providing of a notice impossible. We aim for a minimum of 14 days notice in the case of a small change and at least 30 days notice in case of a large change. What constitutes a small or a large change will be determined at our sole discretion.

If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect.

In any case, after a change, it is necessary for you to accept the changed version of the Privacy Policy upon signing in for the first time after the change has been made. This ensures that you are always up-to-date on the latest revision of this Privacy Policy.

9. Contact Information

If you have questions or wish to make any comments regarding this Privacy Policy, please feel free to contact us at support@mynn.io or through our Support page.

Last revised: May 23, 2018